At DigiToolsPoint, we strive to ensure that every customer is completely satisfied with their purchase.Since we provide digital products and online subscription-based services, our refund and cancellation policy is designed to be transparent, fair, and in line with industry standards.

🧾 1. Digital Product Policy

All products available on DigiToolsPoint (including software, themes, plugins, templates, and other downloadable tools) are digital and delivered instantly after a successful payment.

Once a product has been downloaded or accessed, it is non-refundable, as digital goods cannot be returned or revoked.
We recommend that you review product descriptions, features, and system requirements carefully before making a purchase.

🔁 2. Refund Eligibility

You may be eligible for a refund in the following situations:

✅ Duplicate Payment:
If you were charged twice for the same order by mistake.

✅ Technical Issues:
If you experience serious technical problems that prevent you from accessing or using the product and our support team cannot resolve it within 3 working days.

✅ Unauthorized Transaction:
If a purchase was made using your account or payment details without your authorization (subject to verification).

To request a refund, please contact our support team within 7 days of purchase at support@digitoolspoint.com with:

• Order ID or transaction number
• Email used during purchase
• A clear explanation of your issue

Refund requests submitted after 7 days from purchase will not be accepted.

🚫 3. Non-Refundable Situations

Refunds will not be granted for the following:

• You changed your mind after purchase.
• You do not have the technical knowledge to use the product.
• Product incompatibility with third-party tools or environments.
• Failure to read product descriptions, demos, or system requirements.
• Download or activation of the product has already occurred.
• Subscription expired before cancellation.

🔄 4. Subscription Cancellation

You may cancel your subscription anytime by logging into your account or contacting us at support@digitoolspoint.com.
Once cancelled:

• You’ll retain access until the end of your billing period.
• No further charges will occur.
• No partial or prorated refunds will be issued for unused time.

🕒 5. Refund Processing Time

If your refund request is approved:

• Refunds will be processed within 5–10 business days.
• The amount will be returned to your original payment method.
• Depending on your bank or payment provider, it may take additional time for the funds to appear.

⚙ 6. Policy Updates

DigiToolsPoint reserves the right to modify or update this Refund & Cancellation Policy at any time without prior notice.
Changes will be effective immediately upon posting on this page.
We encourage customers to review this policy periodically.